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Digital Recordings

Unstuck: Effective Interventions for Your Most Challenging & Resistant Clients

Featuring Bill O'Hanlon, MS, LMFT
Psychotherapist, author of 29 books, Oprah guest
Interventions for clients who are:
  • Ambivalent
  • Resistant 
  • Demanding
  • Angry
  • Stuck
  • Self-Harming
All of us sometimes get stuck. Certain clients or patients hook us; some don't change despite our best efforts; some are angry and resistant to our usually successful interventions. These clients include:
Ambivalent clients: Mixed in their efforts or motivations; wrestling with inner conflicts, want to change and don't want to change or afraid to change
Resistant clients: Who don't do what you have asked or suggested to make change happen
Demanding clients: Who ask more of you than it would be appropriate to give or express dissatisfaction with your efforts, no matter how great
Angry clients: Who blame you or regularly criticize you
Stuck clients: Who are sincere in their efforts but no results
Self-harming clients: Who hurt themselves or threaten to during treatment
This program offers ten-plus innovative ways of getting unstuck, decreasing resistance and increasing positive results in your work. It also focuses on what therapists can do to keep themselves alive in this challenging work. Whether you are working with borderline issues, trauma survivors, substance abusers, self-hatred or self-harm, you will learn the latest most effective and empirically supported inventions to move clients towards change and optimum outcomes.
Bill O'Hanlon, one the world's premier educators and psychotherapists, makes learning fun, using humor and multi-media elements including movie clips, poetry and music, and always packs his presentations with content.


Product Details
Average Rating:
Bill O'Hanlon, MS, LMFT
17 Hours 59 Minutes
Audio and Video
Nov 09, 2010
Product Code:
Media Type:
Digital Recordings



This online program is worth 6.0 hours CPD.



Bill O'Hanlon, MS, LMFT's Profile

Bill O'Hanlon, MS, LMFT Related seminars and products:

Chief Enthusiasm Officer

Possibilities/author of 30+ books/featured Oprah guest

Bill O'Hanlon, MS, LMFT, has authored or co-authored 31 books, the latest being Quick Steps to Resolving Trauma (W.W. Norton, 2010). He has published 59 articles or book chapters. His books have been translated into 16 languages. He has appeared on Oprah (with his book Do One Thing Different), The Today Show, and a variety of other television and radio programs.

For the past 30+ years, Bill has given over 2,000 talks around the world. He has been a top-rated presenter at many national conferences and was awarded the Outstanding Mental Health Educator of the Year in 2001 by the New England Educational Institute. He is a Licensed Mental Health Professional, Certified Professional Counselor, and a Licensed Marriage and Family Therapist. Bill is clinical member of AAMFT (and winner of the 2003 New Mexico AMFT Distinguished Service Award), certified by the National Board of Certified Clinical Hypnotherapists and a Fellow and a Board Member of the American Psychotherapy Association. Bill is known for his storytelling, irreverent humor, clear and accessible style and his boundless enthusiasm for whatever he is doing. His seminars are as entertaining as they are educational.

Additional Info

Program Information

Access for Self-Study (Non-Interactive)

Access never expires for this product.


  • Identify the three empirically supported methods of influence and persuasion.
  • List three elements of effective storytelling for change.
  • Use three methods of strength- and solution-based therapy.
  • Identify 5 methods of acknowledgment that also introduce possibilities.
  • Describe how you can overcome therapeutic biases or habits that interfere with clinical results.


Problems Originating with Clients
Effective Responses:
  • Inclusion as an effective response to ambivalence, resistance, self-harming and inner conflicts
  • Permission/Inclusion of Opposites/Exceptions
  • Evocation of motivation as an effective response to resistance
  • Clear contracts as an effective response to demanding, self-harming and angry clients
  • Using social influence principles to increase cooperation
  • Coming in Through the Side Door: Two indirect approaches to effectively decrease resistance
  • Storytelling/Presupposition and Positive Expectancy
  • Evoking and connecting with resources and strengths to effectively decrease resistance
Problems Originating with Therapists
  • The Resistant Therapist: Recognizing where you might be creating resistance
  • Creating clarity for beginnings and endings of your work with clients
  • Recognizing and correcting your vulnerabilities and weak areas with clients
  • The Law of Requisite Variety: Developing flexibility as a therapist to increase effectiveness with challenging clients
  • Psychotherapy Outcomes Research Update: What works and how knowing it can help you be more effective (and relax)
  • You Can't Save Everyone: Recognizing your limits and developing self-compassion

Target Audience

Counselors, Social Workers, Psychologists, Case Managers, Addiction Counselors, Therapists, Marriage & Family Therapists, Nurses, Other Mental Health Professionals



Overall:      4.8

Total Reviews: 10


Pam R

"He was very engaging"

Debra N

"thank you"

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